Warranty
1-year limited warranty on frame, motor, battery and electronics.
Last updated: September 25, 2026
Coverage
Trivolt covers the frame, motor, battery, controller and display against manufacturing defects for 1 year from the delivery date.
Not covered
Normal wear parts (tires, tubes, brake pads, chains), cosmetic damage, accidents, improper charging, water immersion beyond the IP rating, unauthorized modifications and commercial use.
Making a claim
Email support@trivolt.com with your order number, a description and photos or video of the issue. We'll troubleshoot with you and ship replacement parts or arrange a repair.
Contact us
support@trivolt.com · (310) 555-0148 · 4821 Sunset Blvd, Suite 210, Los Angeles, CA 90027